St. Margaret's at Mercy
A New Orleans Nursing Home Built to Feel Like Home
St. Margaret's at Mercy
A New Orleans Nursing Home Built to Feel Like Home
Located at 3525 Bienville Street in the heart of New Orleans, St. Margaret’s at Mercy is a 130,000-square-foot skilled nursing and long-term care community designed on the household model — with private rooms, lush outdoor gardens, and specialized care including Louisiana’s only ALS residential household.
Committed to Excellence in Care
St. Margaret’s at Mercy has earned accreditation for Nursing Care Center and Post-Acute Care, reflecting our commitment to safe, high-quality care in New Orleans since 1889.
Our Approach
A nursing home designed around residents, not routines
St. Margaret's at Mercy was purpose-built from the ground up to feel nothing like a traditional nursing facility. We are one of the only skilled nursing communities in New Orleans designed entirely on the household model of care — replacing long corridors, clinical nursing stations, and triple-occupancy rooms with warm, neighborly living spaces where residents truly feel at home.
Household Model Living
Residents live in households of 8–10, joined into neighborhoods — each with a hearth room, dining room, and country kitchen. 90% of rooms are private.
24-Hour Skilled Nursing
Round-the-clock care from licensed nurses and CNAs, with a Medical Director and on-site physical, occupational, and speech therapy teams.
Short and Long-Term Care
Whether recovering from an illness or surgery, or looking for a long-term home, our team tailors services to each resident's unique needs and goals
We Are Currently Accepting New Residents
Our team is ready to help you find the right level of care for your loved one.
Care Services
Skilled Nursing and Rehabilitation Services in New Orleans
Residents of St. Margaret’s at Mercy — whether staying short-term after a hospital discharge or making this their long-term home — have access to a full continuum of medical and therapeutic services on-site.
- 24-hour nursing care
- Medical Director physicians
- Physical therapy (on-site)
- Speech therapy (on-site)
- Activities programming
- 24-hour CNA care
- Hospice & respite care
- Occupational therapy (on-site)
- Licensed social workers
- Dining services
Care Services
Skilled Nursing and Rehabilitation Services in New Orleans
Residents of St. Margaret’s at Mercy — whether staying short-term after a hospital discharge or making this their long-term home — have access to a full continuum of medical and therapeutic services on-site.
- 24-hour nursing care
- Medical Director physicians
- Physical therapy (on-site)
- Speech therapy (on-site)
- Activities programming
- 24-hour CNA care
- Hospice & respite care
- Occupational therapy (on-site)
- Licensed social workers
- Dining services
Campus and Grounds
Residence, Amenities, and Outdoor Spaces
Our beautiful 130,000-square-foot campus was designed to support both comfort and connection. Residents can unwind in their spacious private rooms or step out to enjoy beautifully landscaped gardens, arts and crafts, music therapy, Mardi Gras balls, and off-campus field trips. At St. Margaret's, residents are family.
Activity rooms
Three outdoor gardens
Chapel
Library
Hair salon
On-site therapy gym
Multi-purpose event room
Indoor lounge areas
Outdoor patios
Country kitchen per household
Hearth room per household
Dining room per household
Specialized Care
ALS House for Innovative Living
The ALS House at St. Margaret's at Mercy is the first and only residential facility in Louisiana specifically engineered to care for individuals living with amyotrophic lateral sclerosis (ALS). Championed by former New Orleans Saints safety Steve Gleason, our ALS House empowers residents to live with continued purpose and independence.Using PEAC eye-gaze technology developed by Proximis — the same system used at the Leonard Florence Center, formerly the only facility of its kind in the world — residents can control their environment without physical assistance:
- • Open and close doors
- • Call the elevator
- • Change TV channels
- • Control lighting and HVAC
- • Raise and lower window shades
- • Much more
Our ALS House staff receive specialized training in ALS care, ensuring that every resident benefits from both cutting-edge technology and deeply compassionate human care. The peace of mind this provides to families — knowing a loved one is safe, stimulated, and treated with dignity — is immeasurable.
Contact Us
Schedule a Tour or Request More Information
Choosing the right care for a loved one is one of the most important decisions a family can make. Our admissions team is here to make that process easier. Whether you have questions, need guidance on the right level of care, or are ready to schedule a visit, we're just a message away. Fill out the form below and a member of our team will be in touch within one business day — no pressure, no obligations.